Terms and Conditions
Last Updated: July 9, 2026
Welcome to vsual-v.com ("we," "our," or "us"). By accessing or using our website, purchasing products from us, or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.
1. Overview and Acceptance of Terms
vsual-v.com is an online e-commerce platform hosted on Shopify that offers digital stock photography. By placing an order, you confirm that you are at least 18 years old (or have parental/guardian consent) and agree to comply with all the terms outlined herein.
2. Digital Products and Delivery Policy
- Immediate Delivery: All products sold on vsual-v.com are digital goods (stock photos).
- Delivery Mechanism: Upon successful completion and verification of your payment (processed securely via PayPal), the digital stock photo files will be immediately dispatched and sent to the email address provided by you during checkout.
- Accessing Your Files: It is your responsibility to ensure that the email address you provide is accurate and active. If you do not see the email in your inbox within a few minutes of purchase, please check your Spam/Junk folder.
3. Strict No-Refund Policy (All Sales Are Final)
- Digital Nature of Goods: Due to the irrevocable, intangible nature of digital downloads, all sales are final. Once an order has been successfully processed and the digital files have been sent to your email, no refunds, returns, or exchanges will be granted under any circumstances.
- Chargeback Protection: By completing your purchase, you acknowledge and agree that you waive any right to dispute the transaction through PayPal or your financial institution based on dissatisfaction with the digital asset or failure to download the files, provided that the download links/files were successfully delivered to your designated email.
- If you experience technical issues accessing or opening your files, our support team is happy to assist you in receiving your purchase. Please contact us at [Insert Support Email].
4. License and Intellectual Property Rights
- Standard License: When you purchase a stock photo from vsual-v.com, you are granted a non-exclusive, non-transferable, single-user license to use the image for personal and/or commercial projects as specified in your purchase tier.
- Restrictions: You may not:
- Resell, redistribute, lease, license, sub-license, or offer the digital stock photos as-is to any third party.
- Claim the digital photos as your own creation or copyright.
- Use the images in any unlawful, defamatory, or pornographic material.
- All copyrights and intellectual property rights of the stock photos remain strictly with vsual-v.com and its creators.
5. Payment Terms
- All transactions are processed securely through PayPal.
- Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product without liability to you or any third party.
6. Limitation of Liability
vsual-v.com, its owners, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our digital products, website downtime, or issues arising from third-party payment processors like PayPal.
7. Changes to Terms and Conditions
We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
8. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Website: https://vsual-v.com
- Email: sscarletng@gmail.com